This bike has changed my life. No longer do I fret about what time I will arrive to work. It takes me about a 40min ‘cycle’ instead of an approx 40min-1hr+ min car drive-rush hour. I no longer need to waste time googling where the least traffic is, and get to work still feeling fresh and not stressed. It has paid for itself in a year in so many ways and many lycra lads hate me. After doing over 5000 km on it Mark has done a fantastic service on it. My partner (after hours on the net checking other e-bikes and dealers) will be buying one from Mark for his work commute shortly. Unbeatable service from Mark. Viva Volto!