Retailers

We had a few cases where the fuse in the Panasonic batteries (production release September 2016) got hot and melted partially. This can cause interrupted motor operations or a complete stop of operation. How to fix: Open the battery case by removing the 4 screws. Locate the yellow fuse – […]
Panasonic Batteries: suddenly no power

Since the Cross5 17″ is now gone as well, the new model is getting more under pressure. We have redesigned the Cross5 to meet current market demands. The model will be called “CROSS7” and we expect our first samples to arrive in NZ mid June. The main focus was clearly […]
Cross5 17″ sold out – new models coming!
We have run out of stock for TUI and stock levels for FALCON and ROBIN are low as well. We suggest to place pre-orders to cover any demand. Current ETA for the new delivery is 23 January 17.
Stock update December 2016

We have sold our last 19″ Cross5. This means there are only more 17″ models available, current stock level is 20 pcs. We will not restock Cross5, but we fully support the bikes in terms of warranty and parts availability. Replacement batteries are in stock. Most parts are standard components, […]
Cross5: 19″ sold out

Please note that all TUI in blue have been sold out. We had only 6 on order – underestimated the demand for darker colours. All other colours are still available in good quantities. We will consider this for the next order. We will establish an online stock check system – […]
Stock availability

If you haven’t though about it yet – consider to offer your clients a finance solution. The decision to spend $2000 in one shot or about $200 per months can make the difference to go for an electric bike. As a retailer you can register with Gilrose Finance to offer […]
Do you offer E-Bike finance?

We experienced a few batteries suddenly having had problems to be charged. It turned out that the internal charging protection fuse got blown. To fix this issue, open the battery and replace the standard 5A blade car fuse with a 10A fuse. This fuse is only for short circuit protection […]